How to Choose the Right Pet Transport Company
Transporting your beloved pet—whether across the country or internationally—can feel overwhelming. Ensuring their comfort, safety, and well-being throughout the trip should always be the top priority. Choosing the right pet transport company can make all the difference between a stressful experience and a smooth, worry-free journey for both you and your furry family member.
1. Look for Experience and Expertise
Experience is key when selecting a pet transportation provider. A seasoned company has already navigated complex airline rules, customs procedures, and country-specific import requirements. Look for a service that specializes in international pet shipping and understands the details of documentation, timing, and safety during long-haul travel.
Across The Pond Pets has years of experience handling pet relocations worldwide, helping families move their pets safely from the U.S. to destinations like Europe, Asia, and Latin America. Their professional team ensures compliance with import regulations, veterinary paperwork, and airline crate guidelines, giving pet owners complete peace of mind.
2. Verify Credentials and Certifications
A trustworthy pet shipping company should hold proper licenses, certifications, and memberships that demonstrate professionalism. Reputable agencies often belong to the International Pet and Animal Transportation Association (IPATA), which ensures members follow strict ethical and safety standards.
In the U.S., pet transporters that operate commercially are required to comply with USDA APHIS regulations. Working with a company that understands these rules helps ensure your pet travels safely and legally under the Animal Welfare Act.
3. Check Reviews and Testimonials
Online reviews offer valuable insights into a company’s reputation and customer satisfaction. Look for detailed reviews mentioning clear communication, careful handling, and transparency throughout the process. Companies with consistent 5-star ratings often have proven track records in safe, stress-free animal relocations.
You can also ask for references or check testimonials from previous clients who have used the same company for international moves or military pet transportation services.
4. Consider Logistics and Service Options
Every pet move is unique. Before booking, understand what’s included in the service:
- Door-to-door transport: Will the company pick up your pet from your home and deliver to your destination?
- Flight coordination: Do they handle flight bookings, airline crate labeling, and cargo check-in?
- Customs assistance: Do they guide you through customs clearance and veterinary inspections?
At Across The Pond Pets, we provide end-to-end logistics, from pick-up and crate sealing to delivery at your destination airport. We ensure that all paperwork, permits, and veterinary certificates are properly completed for a smooth relocation process.
5. Ask About Safety Protocols and Pet Welfare
Your pet’s safety during travel is non-negotiable. A reliable pet transport company should be transparent about their safety standards. Ask questions like:
- Do they use airline-approved travel crates that meet IATA standards?
- Is the transport climate-controlled, especially for extreme weather conditions?
- Do they provide hydration and comfort breaks for long journeys?
The U.S. Department of Transportation provides useful guidelines on safe animal transportation by air. A professional agency will always ensure your pet travels under the best possible conditions — monitored, protected, and cared for throughout the trip.
6. Prepare for the Journey — Your Role as a Pet Owner
Even with a professional team handling logistics, preparation on your end helps ensure success. Review our detailed Departure Checklist to confirm all pre-travel steps are completed. This includes verifying vaccinations, obtaining the health certificate, labeling the crate, and scheduling your final vet appointment within the airline’s required timeframe.
Familiarize your pet with their crate several weeks before the flight. Let them rest inside with treats or toys to create positive associations. This simple training reduces anxiety and makes travel day smoother for both of you.
7. Work with Professionals Who Care
When it comes to your pet’s travel, trust matters. Across The Pond Pets has built its reputation on compassionate, professional service and attention to detail. Whether you’re relocating for work, moving internationally, or participating in a military PCS move, our team is here to help.
We don’t just move pets — we move family members. With personalized planning and continuous updates during the process, we ensure your pet’s journey is safe, comfortable, and stress-free from start to finish.
8. Summary: Choosing with Confidence
Choosing a pet transport company requires research, but the peace of mind you’ll gain is invaluable. Always prioritize companies with experience, proper certifications, and transparent communication. Review their safety protocols and verify compliance with USDA APHIS pet travel standards and airline regulations.
At Across The Pond Pets, we take pride in guiding families through every step of the process — from crate selection and veterinary paperwork to airport delivery and arrival support. For more details, explore our Pet Travel Services and International Pet Shipping pages.
Ready to Plan Your Pet’s Next Move?
Contact our pet travel experts today to get started. We’ll provide a customized quote and answer all your questions about international pet relocation, health certificates, and airline crate regulations.
